Last updated: 21 September 2026
Publisher: Atreia, a French single-shareholder simplified joint-stock company (SASU) with a share capital of €1,000, registered with the Caen Trade and Companies Register under number 100 189 125, with its registered office at 159 rue de Bayeux, 14000 Caen, France.
EU VAT number: FR83100189125
Publication director: Geoffrey Fardeau
Contact: [email protected]
Hosting: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France.
These Terms of Use govern access to and use of the Stracks mobile application and web app (hereinafter the "Application"), published by Atreia (hereinafter the "Publisher"), which allow users to plan, follow and share off-road routes.
Use of the Application constitutes full and unreserved acceptance of these Terms of Use. The User must be at least 15 years old; Users under 18 declare that they have the authorisation of their legal guardian.
The Application can be downloaded free of charge from the App Store and Google Play, and is accessible at https://app.stracks-offroad.com. Some features require the creation of an account. The User undertakes to provide accurate information and is solely responsible for keeping their login credentials confidential.
The Publisher strives to provide continuous access to the Application but does not guarantee that it will operate without interruption or error. Access may be suspended for maintenance, updates or force majeure, without compensation.
The Publisher may change, add or remove features at any time. For Premium features, the conditions of Article 12 apply.
Routes, tracks, map data (in particular from OpenStreetMap and the French land registry), surface information and community reports are provided for information purposes only. They may be incomplete, inaccurate or out of date.
The Application does not guarantee in any way:
A route suggested or calculated by the Application constitutes neither an authorisation to ride nor advice.
The User undertakes to:
The User acknowledges that off-road motorcycling involves inherent risks (falls, injury, material damage, isolation in areas without network coverage) which they knowingly accept.
The User is solely responsible for their riding, the routes they choose to take and the resulting consequences, including offences, fines, prosecution, accidents and damage caused to themselves or to third parties.
To the extent permitted by law, the Publisher shall not be held liable for:
Given the nature of the Application, which relies on evolving data, partly sourced from third parties and the community, and whose use depends on terrain conditions beyond the Publisher's control, the Publisher is bound by a best-efforts obligation only. Nothing in these terms deprives consumer Users of the rights granted to them by law.
7.1 Definition. "Contributions" means all content submitted by a User via the Application: reports of blocked points or obstacles, information on terrain type, comments, photos, shared tracks, etc.
7.2 Responsibility. The User warrants that their Contributions are accurate and made in good faith, that they hold the necessary rights and that the Contributions do not infringe the law or the rights of third parties (privacy, image rights, etc.). It is prohibited to publish Contributions that are false, misleading, malicious, or that encourage riding on prohibited roads or tracks.
7.3 Licence. By publishing a Contribution, the User grants the Publisher, free of charge, on a non-exclusive basis, worldwide and for the entire term of the intellectual property rights, the right to use, reproduce, adapt, modify, aggregate, anonymise, display and distribute that Contribution, on any medium, for the purposes of operating, promoting and improving the Application and the Publisher's services. This licence is granted for the benefit of the Publisher and any of its assignees or successors.
7.4 Account deletion. If the account is deleted, Contributions already integrated into the community database may be retained in anonymised form, in order to preserve the integrity and usefulness of the database for other Users.
7.5 Moderation. The Publisher is not required to check Contributions in advance, but reserves the right to modify, hide or delete any Contribution, without notice, in particular if it is inaccurate, out of date or contrary to these Terms of Use.
7.6 Reporting illegal content. Any content you consider illegal may be reported to [email protected], specifying the content concerned, its location in the Application and the reasons for the report. The Publisher processes reports as quickly as possible and informs the author of the Contribution of any removal measure taken against it, together with the reasons.
8.1 The Application, its code, design, trademarks, logos, texts, graphic elements, algorithms and proprietary map layers are the exclusive property of the Publisher or its partners and are protected by the French Intellectual Property Code.
8.2 Database. The Publisher is the producer, within the meaning of Articles L341-1 et seq. of the French Intellectual Property Code, of the database consisting in particular of blocked points, community reports, terrain information and routes, the creation, verification and presentation of which result from a substantial investment.
8.3 Prohibitions. Without the Publisher's prior written authorisation, it is strictly prohibited to:
GPX exports made available are reserved for strictly personal and non-profit use, under the conditions of Article 8 bis.
Any violation may constitute an act of infringement and/or a breach of the database producer's rights (Articles L335-1 and L343-4 of the French Intellectual Property Code), giving rise to the civil and criminal liability of the offender, without prejudice to the suspension or deletion of the account.
8.4 Third-party data. Some map data comes from third-party sources (in particular © OpenStreetMap contributors, under the ODbL licence; Mapbox; public land registry data) and remains subject to their respective licences.
8 bis.1 Scope of the licence. The Publisher grants the User, for the duration of their account, a personal, non-exclusive, non-transferable, non-sublicensable and revocable right to use the Application, strictly limited to personal and non-profit use. This right covers the Application, its features, and the routes, tracks, roadbooks, maps and statistics derived from it. Any use exceeding this scope requires the prior conclusion of a written professional licence with the Publisher.
8 bis.2 Professional use. Professional use, subject to licence, means any use of the Application or of the data derived from it, directly or indirectly, in the course of a professional or remunerated activity, in particular:
8 bis.3 Uses that remain permitted. The occasional and free sharing of a track between private individuals remains permitted, as do non-profit outings giving rise only to the sharing of costs actually incurred (fuel, meals, accommodation). As soon as a margin, remuneration, paid registration or consideration exceeding those costs is received, the use is deemed professional.
8 bis.4 Professional licence. Professional licences, including those intended for organising events, are granted in writing and on a named basis, under the conditions and rates provided on request at [email protected]. They may be suspended or terminated in the event of a breach.
8 bis.5 Declaration. A User acting, directly or indirectly, in the course of a professional activity undertakes to declare this to the Publisher before any use of the Application for that purpose.
8 bis.6 Traceability. The User is informed that the routes, tracks and exports generated may contain technical markers identifying the account from which they originate. The User shall not remove, alter or circumvent them. Connection and usage logs may be produced as evidence.
8 bis.7 Consequences of unauthorised use. In the event of professional use without a licence, the Publisher may suspend or delete the account without notice or refund and require the situation to be regularised. As a penalty clause within the meaning of Article 1231-5 of the French Civil Code, the professional User shall owe compensation equal to the sums that would have been due under the professional licence since the start of the unauthorised use, increased by 100%, without prejudice to additional damages and to the reimbursement of the costs of establishing evidence and of proceedings. This penalty clause does not apply to consumer Users.
The Publisher may suspend or delete a User's account, without notice or compensation, in the event of a breach of these Terms of Use, in particular in the event of false Contributions, data extraction, fraudulent use or conduct that harms the Application or other Users. In the event of suspension for a serious breach, no refund of the current subscription will be due, subject to the consumer's statutory rights.
The User may delete their account at any time from the Application or by writing to [email protected]. Deleting the account does not automatically cancel a subscription taken out via the App Store or Google Play, which must be cancelled from the relevant store.
Stracks offers a free version and a Premium subscription giving access to additional features, the up-to-date list of which appears in the Application and on the store listings. The content of the Premium offer may change (see Article 12).
The Premium subscription is available as a monthly or annual plan, at the prices displayed at the time of subscription (including VAT). Prices may differ depending on the subscription channel (App Store, Google Play or web app).
11.1 Via the App Store or Google Play. Payment, renewal, cancellation and any refunds are handled exclusively by Apple or Google, in accordance with their terms. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period, from the store account settings. The Publisher has no control over these refunds.
11.2 Via the web app. Payment is processed by Stripe Payments Europe Ltd.; the Publisher never has access to full bank card details. The subscription renews tacitly for an identical period unless cancelled before the end of the current period. Cancellation can be carried out at any time, in a few clicks, from My account > Subscription > Cancel; it takes effect at the end of the period already paid for. For annual subscriptions, the User is informed by e-mail of the possibility of not renewing their subscription, within the time limits provided for by Article L215-1 of the French Consumer Code.
11.3 Free trial. Some offers may include a trial period. Unless cancelled before the end of the trial, the subscription automatically becomes a paid subscription.
The Publisher may change subscription prices. Any increase applies only at the next renewal, after prior notice to the User, who may then cancel.
The Publisher may change the Premium features. If an essential feature of the subscription is removed during the current period, a User who subscribed via the web app may cancel and obtain a pro-rata refund for the unused period.
The "lifetime" offer has no longer been marketed since 1 September 2025. Users who purchased it before that date retain access to the Premium features for as long as the Application is operated by the Publisher or its successors, on the account used at the time of purchase. This access is personal and non-transferable. It does not cover any new services or offers distinct from the Premium subscription (for example paid event modes).
In accordance with the French Consumer Code, consumer Users have 14 days from the date of subscription to withdraw.
By subscribing, the User expressly requests immediate access to Premium before the end of this period. In the event of withdrawal within 14 days, the User will be refunded less an amount proportional to the period already elapsed (Article L221-25 of the French Consumer Code).
Withdrawal is exercised by e-mail to [email protected], stating the account e-mail address and the subscription date. The refund is made within 14 days, using the same means of payment.
For purchases made via the App Store or Google Play, refund requests are subject to Apple's or Google's terms.
Any complaint must first be sent to [email protected].
The Publisher may amend these terms. Users are informed of any substantial change via the Application or by e-mail before it comes into force. Continued use after that date constitutes acceptance. Changes do not apply retroactively to a subscription during its current period.
If any provision of these terms is declared void, the other provisions shall remain in force. The Publisher's failure to rely on a breach does not constitute a waiver of the right to rely on it later. In the event of translation, the French version shall prevail.
These terms are governed by French law. In the event of a dispute, and after an attempt at amicable resolution, the French courts have jurisdiction. Consumer Users may bring proceedings, at their choice, before the court of the place where they resided at the time the contract was concluded or the harmful event occurred. For professional Users, exclusive jurisdiction is granted to the courts of the Publisher's registered office. Consumers residing outside France retain the benefit of the mandatory provisions of their country of residence. Disputes between the Publisher and a professional User fall within the exclusive jurisdiction of the Commercial Court of Caen.
Atreia SASU, 159 rue de Bayeux, 14000 Caen, France, [email protected].
| Data | Purpose | Legal basis |
|---|---|---|
| E-mail, username, password (encrypted), language | Account creation and management | Performance of the contract |
| Subscription status and history, transaction identifiers (no card number) | Subscription management, billing | Performance of the contract, legal obligation |
| Start, end and waypoints of a route | Route calculation on our servers | Performance of the contract |
| Saved routes and tracks | Backup and synchronisation | Performance of the contract |
| Contributions (blocked points, terrain) with their position and date | Community database | Performance of the contract, legitimate interest |
| Place search queries | Geocoding | Performance of the contract |
| Device model, OS, app version, crash reports | Diagnosis and bug fixing | Legitimate interest |
| IP address, technical logs | Security, prevention of abuse and scraping | Legitimate interest |
| Usage statistics | Improvement of the Application | Consent |
Real-time GPS position is used on the device to display your position, follow a route and provide voice guidance. It is not continuously transmitted to our servers.
Location data is, however, transmitted to our servers when the User: calculates a route (start/end/waypoints), saves or synchronises a route or track, or publishes a Contribution.
The User may withdraw location permission in their device settings, which will limit some features. Background location permission is used only during active navigation or recording.
Data is never sold. It is accessible to the Publisher and to the strictly necessary technical processors:
Main data is hosted in the European Union. Some of the processors listed above are established in the United States; transfers are governed by the EU–US Data Privacy Framework where the provider is certified under it, or otherwise by the European Commission's standard contractual clauses.
The Publisher implements appropriate technical and organisational measures: encrypted communications (HTTPS), password hashing, restricted server access, backups. As no system is infallible, the User is encouraged to use a strong and unique password.
In accordance with the GDPR and the French Data Protection Act, you have the right of access, rectification, erasure, restriction, portability and objection, as well as the right to withdraw your consent and to set out instructions regarding the fate of your data after your death.
To exercise them: [email protected] (proof of identity may be requested in case of reasonable doubt). Response within one month.
You can delete your account directly from the Application. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).
The mobile Application does not use advertising cookies. The only trackers used are those necessary for operation (session, preferences) and technical diagnostics. The web app does not use any cookies. At the time of payment, the User is redirected to a Stripe page subject to Stripe's privacy policy.